Arturai’s Quality Policy is governed by the following principles:
- Ensure customer satisfaction by meeting service requirements as well as legal standards and requirements;
- Support the relations with the suppliers on a partnership logic, considering them as an integral part of the Quality System and maintaining an evaluation and qualification of the services and products provided;
- Involve all employees in the Quality System, being attentive to their needs;
- Ensure the security of information and the protection of personal data, safeguarding the rights and duties defined by the legislation (GDPR);
- Systematically evaluate the results of the implementation of the Quality System, keeping all activities functioning according to established procedures, continuously improving the effectiveness of the System.
The policy is posted and available on the website to stakeholders.
WE ARE A CERTIFIED COMPANY
Through ISO 9001 certification, we ensure compliance with the standards of this internationally recognized quality management service in order to demonstrate our commitment to service quality and customer satisfaction.